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Vendors Teamtailor
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Medellín · Hybrid

Help Desk (Part-time)

We usually respond within three days

About the Role

We’re looking for a Mid-Level Help Desk IT Support Specialist to provide technical assistance, troubleshoot issues, and support day-to-day IT operations in a fast-paced environment.

What You’ll Do

  • Provide technical support for hardware, software, and network issues

  • Troubleshoot and resolve IT incidents in a timely manner

  • Support system setup, user accounts, and access management

  • Assist employees with technical questions and system usage

  • Maintain documentation and track support tickets

What You Bring

  • Experience in IT Support or Help Desk roles

  • Knowledge of Windows, Microsoft 365, networking, and troubleshooting

  • Experience with ticketing systems and remote support tools

  • Strong problem-solving and communication skills

Locations
Medellín
Remote status
Hybrid
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Contact Isabella Carmona Recruiter
Medellín · Hybrid

Help Desk (Part-time)

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